Shipping, Taxes and Returns
Prices are in Australian Dollars and are exclusive of GST (Goods and Services Tax). GST is added at the final stage of your order and is only applicable for orders having an Australian delivery address.
SHIPPING FEES AND DELIVERIES
|Orders under $20.00||Orders over $20.00||Express Post|
|Delivery: 4+ bus. days||Delivery: 4+ bus. days||Delivery: next business day for east coast capital cities|
Note: Listed prices exclude GST (Goods and Services Tax).
Orders will be delivered by courier or Australia Post. Street addresses or PO Box addresses are acceptable for delivery. Orders will be shipped within 24 hours of confirmation of payment. Please check your Customer Account and email for updates on shipping and delivery.
Payment Options: EFT or Credit/Debit Card. Select option on the checkout page.
|Standard Post||Express Post|
|Delivery: 6+ bus. days||Delivery: 4+ bus. days|
Order directly online from the following countries.
USA, UK, NZ, Canada, Germany, France, Spain, Italy, Switzerland, HK, Singapore, Japan and Vietnam.
If your country is not listed please contact us using the email address on our Contact page.
Payment: Credit/Debit Card.
Except for small orders, a tracking number will be provided after dispatch.
ORDERS: CANCELLATIONS & RETURNS
Customers who wish to cancel their order after payment please contact us by phone or email asap. There is no penalty for cancellation. Customers who wish to return goods that they have purchased please contact us by email with details. We understand that additional products may be purchased that are surplus to requirements. Provided you contact us within 30 days of delivery and the goods are unused, unopened and in the same condition as shipped, you will receive a full refund. You will need to pay the freight charges for return goods.