Shipping, Taxes and Returns
Prices are in Australian Dollars and are exclusive of GST (Goods and Services Tax). GST is added at the final stage of your order and is only applicable for orders having an Australian delivery address.
Shipping Fees and Deliveries
Free shipping is available for all orders over $20.00. Allow a minimum of two business days for delivery for east coast capital cities.
Express Post is also available. Delivery next day for capital cities, east coast. Express post to WA can take four business days. Fee for Express Post is $15.00 plus GST.
Shipping from Sydney.
Orders will be delivered by courier or Australia Post. Street addresses or PO Box addresses are acceptable for delivery. Orders will be shipped within 24 hours of confirmation of payment. Please check your Customer Account and email for updates on shipping and delivery.
The shipping cost is displayed on the checkout page where you can review your order. Delivery is from 4 – 6 business days depending on the country the order has been sent to.
A number of countries can order directly online and pay via PayPal. These countries are listed on the left of the product pages. If your country is not listed we will need to process your order manually. Please contact us using the email address on our Contact page.
Except for small orders, a tracking number will be provided after dispatch.
Orders: Cancellations & Returns
Customers who wish to cancel their order after payment please contact us by phone or email asap. There is no penalty for cancellation. Customers who wish to return goods that they have purchased please contact us by email with details. We understand that additional products may be purchased that are surplus to requirements. Provided you contact us within 30 days of delivery and the goods are unused, unopened and in the same condition as shipped, you will receive a full refund. You will need to pay the freight charges for return goods.