Shipping, Taxes & Returns

PRICES & TAXES

Prices quoted are in Australian Dollars (AUD) and are exclusive of GST (Goods and Services Tax). GST is only applicable for orders having an Australian delivery address. To convert AUD to your currency click here for XE Currency Converter.
For international customers, please note your order may be subject to import taxes. Lightdream does not collect taxes for foreign countries.

SHIPPING FEES AND DELIVERIES
Australia

Orders under $100.00 Orders $100.00 and over Express Post
$10.00 Free $15.00
Delivery: 4+ bus. days Delivery: 4+ bus. days Delivery next business day: East coast capital cities, Adelaide

PO box addresses are acceptable as we normally ship by post. Orders will be shipped within 24 hours of confirmation of payment but are normally shipped the same day the order is placed (Mon-Fri). Please check your email (including junk folder) for updates on shipping. In Sydney we can also ship with Uber for fastest deliveries.
 
Payment: EFT or Credit/Debit Card. Select option on the checkout page.
 

International Orders

Standard Post Express Post
$20.00 $40.00
Delivery: 6+ bus. days Delivery: 4+ bus. days

Order directly online from the following countries.
USA, UK, NZ, Canada, Cyprus, Germany, France, Spain, Italy, Israel, Portugal, Switzerland, HK, Singapore, Japan and Vietnam.
If your country is not listed please contact us on our Contact page.

Payment: Credit/Debit Card.

TRACKING

The tracking number for your order will be emailed to you after dispatch.

ORDERS: CANCELLATIONS & RETURNS

Customers who wish to cancel their order after payment please contact us by phone or email asap. There is no penalty for cancellation. Customers who wish to return goods that they have purchased please contact us by email with details. Provided you contact us within 30 days of delivery and the goods are unused, unopened and in the same condition as shipped, you will receive a full refund.
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